Service Review System

Transforming Local Government Service Delivery

SmartGov provides the complete system to support councils in improving service delivery, reducing costs and generating additional income. Our clients benefit from state-of-the art methodology based on extensive international research and our hands-on experience in undertaking service reviews.

“... an outstanding effort, probably not matched by any other local government in Australia in my 30+ years of involvement with the local government sector.”

Brian Bell, General Manager
Lake Macquarie City Council

SmartGov News

A Service Review is ensuring that Lake Macquarie Council is delivering value for money. The review has identified over 300 initiatives. A redesign of its procurement activities alone is projected to deliver more than $2.3 million in savings. Please sign up below to read more in our Newsletter.

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Welcome to SmartGov^®

We are an Australian owned company supporting the local government sector. Our primary objective is to help councils address long-term financial sustainability. SmartGov’s assurance in meeting this objective is backed by guaranteed financial returns with each contract we enter into.

Our state-of-the-art Service Review System guides our clients in the appraisal and transformation of their services and operations, and includes lifelong access to the SmartGov Resource Centre.

We also assist local government with business excellence, financial modelling, asset management, business enterprises and improving organisational culture

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